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How To Fix SE_PTRM_RFC010 - The exact flights used in the previous itinerary are not available.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SE_PTRM_RFC - Messages for Travel Service Enabling RFC service interface

  • Message number: 010

  • Message text: The exact flights used in the previous itinerary are not available.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SE_PTRM_RFC010 - The exact flights used in the previous itinerary are not available. ?

    The SAP error message SE_PTRM_RFC010, which states "The exact flights used in the previous itinerary are not available," typically occurs in the context of travel management within SAP systems, particularly when dealing with travel itineraries and reservations.

    Cause:

    This error usually arises due to one of the following reasons:

    1. Flight Availability: The specific flights that were part of a previous itinerary are no longer available for booking. This can happen if the flights were canceled, rescheduled, or if the inventory has changed since the last booking.

    2. Data Synchronization Issues: There may be a delay or issue in the synchronization of flight data between the SAP system and the external flight booking system or database.

    3. Incorrect Itinerary Reference: The reference to the previous itinerary may be incorrect or outdated, leading the system to look for flights that do not exist anymore.

    4. Configuration Issues: There may be configuration issues within the SAP Travel Management module that prevent the system from correctly retrieving flight information.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Flight Availability: Verify the availability of the flights in the external booking system. If the flights are indeed unavailable, you will need to select alternative flights.

    2. Update Itinerary: If you are trying to reference a previous itinerary, ensure that you are using the correct and most recent itinerary details. If necessary, create a new itinerary based on available flights.

    3. Data Refresh: If you suspect a synchronization issue, try refreshing the data in the SAP system. This may involve reloading the flight data or checking for updates from the external booking system.

    4. Consult Documentation: Review the SAP documentation or help resources related to Travel Management for any specific guidelines or troubleshooting steps related to this error.

    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or the technical support for the travel management module. They may have additional insights or solutions based on your specific system configuration.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Travel Management Configuration: Review the configuration settings in the SAP Travel Management module to ensure everything is set up correctly.
    • User Training: Ensure that users are trained on how to handle itineraries and understand the implications of flight availability.

    By following these steps, you should be able to address the SE_PTRM_RFC010 error effectively.

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