How To Fix SE477 - Conditions for service price determination incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: SE - Dienstleistungen Stammdaten Leistungsposition

• Message number: 477

• Message text: Conditions for service price determination incomplete

What causes this issue?

Either the calculation schema for services does not exist or the
condition types have not been defined correctly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check your Customizing settings for service conditions.
If you have not yet defined any conditions for services, you can adopt
the standard SAP settings from client 0.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SE477 - Conditions for service price determination incomplete ?

  The SAP error message SE477, which states "Conditions for service price determination incomplete," typically occurs in the context of service pricing in SAP, particularly when dealing with service orders, service contracts, or service-related billing. This error indicates that the system is unable to determine the price for a service because the necessary condition records are not fully maintained or are missing.
  Causes:
  
  Missing Condition Records: The most common cause is that the condition records for pricing are not maintained in the system for the relevant service or service type.
  Incomplete Condition Types: The condition types required for pricing may not be fully defined or activated in the pricing procedure.
  Incorrect Pricing Procedure: The pricing procedure assigned to the service may not include the necessary condition types for service pricing.
  Master Data Issues: The service master data or customer/vendor master data may not be correctly set up, leading to incomplete pricing information.
  Access Sequence Issues: The access sequence for the condition type may not be correctly defined, preventing the system from finding the appropriate condition records.
  
  Solutions:
  
  
  Check Condition Records:
  
  Go to the transaction code VK11 (Create Condition) or VK12 (Change Condition) to check if the necessary condition records for the service are maintained.
  Ensure that the relevant condition types (e.g., price, discounts) are set up correctly.
  
  
  
  Review Pricing Procedure:
  
  Use transaction code V/08 to review the pricing procedure assigned to the service. Ensure that it includes all necessary condition types for service pricing.
  If needed, modify the pricing procedure to include the missing condition types.
  
  
  
  Verify Access Sequences:
  
  Check the access sequences associated with the condition types to ensure they are correctly defined and can access the necessary data.
  
  
  
  Check Master Data:
  
  Review the service master data and ensure that all relevant fields are filled out correctly.
  Check customer or vendor master data to ensure that they are set up to allow for pricing determination.
  
  
  
  Test Pricing:
  
  After making the necessary adjustments, test the pricing determination again by creating or processing a service order or contract to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VK11: Create Condition
  VK12: Change Condition
  V/08: Pricing Procedure
  SE11: Data Dictionary (to check table structures)
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on pricing procedures and condition records.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to pricing determination for services.
  
  
  By following these steps, you should be able to identify and resolve the cause of the SE477 error in SAP. If the issue persists, consider reaching out to your SAP support team for further assistance.