How To Fix SE399 - Contract does not exist or this is not a service item

SAP Error Message - Details

• Message type: E = Error

• Message class: SE - Dienstleistungen Stammdaten Leistungsposition

• Message number: 399

• Message text: Contract does not exist or this is not a service item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SE399 - Contract does not exist or this is not a service item ?

  The SAP error message SE399, which states "Contract does not exist or this is not a service item," typically occurs in the context of service management or contract management within SAP. This error can arise in various scenarios, such as when trying to create a service order, process a service contract, or perform related activities.
  Causes of SE399 Error
  
  
  Non-Existent Contract: The contract number you are trying to reference does not exist in the system. This could be due to a typo or because the contract has not been created yet.
  
  
  Incorrect Item Type: The item you are trying to process is not classified as a service item. This can happen if the item category is not set correctly in the contract.
  
  
  Status Issues: The contract may be in a status that does not allow for the processing of service items (e.g., it may be inactive or completed).
  
  
  Authorization Issues: The user may not have the necessary permissions to access the contract or service item.
  
  
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in related tables.
  
  
  Solutions to SE399 Error
  
  
  Verify Contract Existence:
  
  Check if the contract number you are using is correct. You can do this by navigating to the contract management transaction (e.g., ME33K for display contracts) and searching for the contract.
  
  
  
  Check Item Type:
  
  Ensure that the item you are trying to process is indeed a service item. You can check the item category in the contract details.
  
  
  
  Review Contract Status:
  
  Make sure the contract is active and in a status that allows for processing. If it is inactive, you may need to reactivate it or create a new contract.
  
  
  
  Authorization Check:
  
  Confirm that you have the necessary authorizations to access the contract and perform the required actions. If not, contact your SAP security administrator.
  
  
  
  Data Consistency Check:
  
  If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP support team to investigate further.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to service contracts and items to ensure you are following the correct procedures.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME33K (Display Contract), ME31K (Create Contract), and ME32K (Change Contract).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  Support: If the issue persists, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the SE399 error and implement the appropriate solution.