How To Fix SE371 - Value of service item exceeds allowed value limit


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SE - Dienstleistungen Stammdaten Leistungsposition

  • Message number: 371

  • Message text: Value of service item exceeds allowed value limit

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SE371 - Value of service item exceeds allowed value limit ?

    The SAP error message SE371, which states "Value of service item exceeds allowed value limit," typically occurs in the context of service management or service procurement processes. This error indicates that the value of a service item being processed exceeds the predefined limits set in the system.

    Causes:

    1. Value Limit Exceeded: The most common cause is that the total value of the service item exceeds the maximum limit defined in the system settings.
    2. Configuration Settings: The limits may be configured in the system for specific service types or service contracts.
    3. Service Item Settings: The service item itself may have specific value limits that are not being adhered to.
    4. Contractual Agreements: There may be contractual agreements that impose limits on the value of services that can be procured or billed.

    Solutions:

    1. Review Configuration: Check the configuration settings for service items in the SAP system. This can typically be done in the customizing settings (SPRO) under the relevant service management or procurement sections.
    2. Adjust Value Limits: If appropriate, adjust the value limits for the service items in question. This may involve changing settings in the service master data or the relevant purchasing documents.
    3. Check Service Item Details: Review the details of the service item to ensure that it is set up correctly and that the value does not exceed the allowed limits.
    4. Consult with Stakeholders: If the limits are set based on business rules or contractual obligations, consult with relevant stakeholders (e.g., procurement, finance) to determine if the limits need to be adjusted or if the service item needs to be modified.
    5. Error Handling: If the error occurs during a specific transaction, ensure that all required fields are filled out correctly and that the transaction adheres to the defined business processes.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like ME21N (Create Purchase Order), ME22N (Change Purchase Order), or others depending on where the error occurs.
    • Documentation: Refer to SAP documentation or help files for more detailed information on service management and procurement processes.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration settings.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to make changes to service items or procurement processes.

    If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.

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