How To Fix SE372 - No default values for services defined in customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: SE - Dienstleistungen Stammdaten Leistungsposition

• Message number: 372

• Message text: No default values for services defined in customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SE372 - No default values for services defined in customizing ?

  The SAP error message SE372, which states "No default values for services defined in customizing," typically occurs when there is a configuration issue related to the service definitions in the SAP system. This error is often encountered in the context of service management or when working with service-related transactions.
  Cause:
  The error usually arises due to one or more of the following reasons:
  
  
  Missing Configuration: The necessary default values for services have not been defined in the customizing settings. This could mean that the system is unable to find the required service definitions.
  
  
  Incorrect Customizing Settings: The customizing settings may be incorrectly configured, leading to the system not being able to retrieve the default values.
  
  
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in missing or incomplete configurations.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the service definitions, leading to this error.
  
  
  Solution:
  To resolve the SE372 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the transaction SPRO (SAP Project Reference Object).
  Navigate to the relevant area for service management (e.g., "Cross-Application Components" > "Service Management").
  Ensure that the default values for services are correctly defined. Look for any missing entries or incorrect configurations.
  
  
  
  Define Default Values:
  
  If default values are missing, you may need to create or update the service definitions in the customizing settings. This may involve defining service types, service categories, or other related parameters.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings. Ensure that all necessary customizing settings were included in the transport request.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the service definitions. You may need to consult with your security team to ensure proper roles and permissions are assigned.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to service management for any specific guidance or updates that may address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if the issue is related to a known bug.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE11 (Data Dictionary), and SE37 (Function Module) for deeper investigation.
  SAP Notes: Search for SAP Notes related to SE372 in the SAP Support Portal for any specific fixes or recommendations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the SE372 error in your SAP system.