How To Fix SDS_COMMON045 - Cannot execute virus scan

SAP Error Message - Details

• Message type: E = Error

• Message class: SDS_COMMON -

• Message number: 045

• Message text: Cannot execute virus scan

What causes this issue?

The virus scan on the download XML could not be executed. See also the
previous message.

System Response

The download XML is accepted and used as is for the download.

How to fix this error?

For security reasons, setup a proper virus scan profile and a virus scan
framework.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDS_COMMON045 - Cannot execute virus scan ?

  The SAP error message SDS_COMMON045, which states "Cannot execute virus scan," typically occurs when the SAP system is unable to perform a virus scan on files being processed. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Virus Scan Configuration Issues: The virus scan interface may not be properly configured in the SAP system. This includes incorrect settings in the SAP profile parameters related to the virus scanner.
  
  
  Virus Scanner Not Installed or Not Running: The virus scanning software may not be installed on the server, or it may not be running at the time the scan is requested.
  
  
  Insufficient Permissions: The user or the SAP system may not have the necessary permissions to execute the virus scan.
  
  
  Network Issues: If the virus scanner is located on a different server, network issues may prevent the SAP system from communicating with it.
  
  
  File Type or Size Restrictions: The virus scanner may have restrictions on the types of files it can scan or the size of files it can handle.
  
  
  Solutions:
  
  
  Check Virus Scan Configuration:
  
  Verify the configuration settings in the SAP system for the virus scanner. This includes checking the relevant profile parameters (e.g., rfc/enable, sds/virus_scan).
  Ensure that the correct path to the virus scanner executable is specified.
  
  
  
  Install or Start the Virus Scanner:
  
  If the virus scanner is not installed, install it on the server.
  If it is installed but not running, start the virus scanning service.
  
  
  
  Review Permissions:
  
  Ensure that the user under which the SAP system is running has the necessary permissions to execute the virus scanner.
  Check the permissions on the files and directories involved in the scanning process.
  
  
  
  Network Configuration:
  
  If the virus scanner is on a different server, check the network configuration to ensure that there are no connectivity issues.
  Test the connection to the virus scanner from the SAP server.
  
  
  
  Check File Type and Size:
  
  Review the virus scanner's documentation to understand any limitations regarding file types and sizes.
  If necessary, adjust the files being scanned to comply with these limitations.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to virus scanning for any specific patches or updates that may address this issue.
  Documentation: Refer to the documentation for both SAP and the virus scanning software for detailed configuration instructions.
  Logs: Review the SAP application logs and the logs of the virus scanner for any additional error messages that may provide more context on the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support or your organization's IT department for further assistance.