How To Fix SDS_COMMON036 - The entered passwords do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: SDS_COMMON -

• Message number: 036

• Message text: The entered passwords do not match

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SDS_COMMON036 - The entered passwords do not match ?

  The SAP error message SDS_COMMON036 indicates that the passwords entered during a password change or user creation process do not match. This is a common issue that can occur in various SAP applications when users are required to set or confirm their passwords.
  Cause:
  
  Mismatched Passwords: The most straightforward cause is that the user has entered two different passwords in the password and confirm password fields.
  Typing Errors: There may be typographical errors, such as incorrect capitalization, extra spaces, or unintentional characters.
  Password Policy Violations: If the passwords do not meet the system's password policy requirements (e.g., length, complexity), the system may reject the input.
  User Interface Issues: Sometimes, the user interface may not properly reflect the input, leading to confusion.
  
  Solution:
  
  Re-enter Passwords: Carefully re-enter the password in both fields, ensuring that they match exactly.
  Check for Typographical Errors: Look for any unintentional spaces or incorrect characters. Ensure that the Caps Lock key is not on if the password is case-sensitive.
  Review Password Policy: Make sure that the password meets the organization's password policy requirements. This may include minimum length, use of special characters, numbers, and uppercase/lowercase letters.
  Use a Password Manager: If you are having trouble remembering passwords, consider using a password manager to help generate and store complex passwords securely.
  Clear Browser Cache: If you are using a web-based SAP application, clearing the browser cache or trying a different browser may help resolve any interface issues.
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to your SAP system administrator or IT support for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to password management in your specific version of SAP.
  User Documentation: Refer to the user documentation for your specific SAP application for guidelines on password requirements and troubleshooting tips.
  Security Policies: Familiarize yourself with your organization's security policies regarding password management to avoid future issues.
  
  By following these steps, you should be able to resolve the SDS_COMMON036 error and successfully set or change your password in SAP.