How To Fix SDOKQUEIDX020 - History mode deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: SDOKQUEIDX - Message Class for Queueing and Indexing (new)

• Message number: 020

• Message text: History mode deactivated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SDOKQUEIDX020 - History mode deactivated ?

  The SAP error message SDOKQUEIDX020 indicates that the history mode for the SAP Document Management System (DMS) is deactivated. This can occur in scenarios where the system is unable to maintain the history of document changes, which is essential for tracking document versions and changes over time.
  Cause:
  The primary causes for this error message can include:
  
  Configuration Settings: The history mode may not be activated in the system settings for the document management configuration.
  System Parameters: Certain system parameters related to document management may not be set correctly.
  Database Issues: There may be issues with the database that prevent the history from being recorded.
  User Authorizations: The user may not have the necessary authorizations to access or modify the history settings.
  
  Solution:
  To resolve the SDOKQUEIDX020 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP DMS configuration settings and ensure that the history mode is activated. This can typically be found in the transaction code OAC0 (for Document Management System settings).
  Look for settings related to document history and ensure they are enabled.
  
  
  
  Review System Parameters:
  
  Check the system parameters related to DMS. You can use transaction code RZ10 to review and modify profile parameters if necessary.
  
  
  
  Database Check:
  
  Ensure that the database is functioning correctly. You may need to check for any inconsistencies or issues that could be affecting the DMS functionality.
  If necessary, perform a database consistency check or consult with your database administrator.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the appropriate authorizations to access and modify document history settings. You can check this in transaction code SU53 or by reviewing the user's roles and authorizations.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  
  System Restart:
  
  In some cases, a system restart may help in resolving temporary issues related to the DMS.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for DMS for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to address the SDOKQUEIDX020 error and reactivate the history mode in your SAP DMS.