How To Fix SDOKQUEIDX013 - No information available

SAP Error Message - Details

• Message type: E = Error

• Message class: SDOKQUEIDX - Message Class for Queueing and Indexing (new)

• Message number: 013

• Message text: No information available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDOKQUEIDX013 - No information available ?

  The SAP error message SDOKQUEIDX013: No information available typically occurs in the context of SAP Document Management System (DMS) or when dealing with document indexing and retrieval. This error indicates that the system could not find any information related to the query or request made.
  Causes:
  
  Missing Indexing: The documents or data you are trying to access may not have been indexed properly.
  Incorrect Query: The search criteria or parameters used to retrieve the information may be incorrect or too restrictive.
  Authorization Issues: The user may not have the necessary permissions to access the documents or data.
  Data Deletion: The data or documents may have been deleted or archived, making them unavailable for retrieval.
  System Configuration: There may be issues with the configuration of the DMS or the indexing settings.
  
  Solutions:
  
  
  Check Indexing: Ensure that the documents are properly indexed. You may need to re-index the documents if they are not showing up.
  
  Use transaction codes like SCDO or SCDO_INDEX to manage document indexing.
  
  
  
  Review Search Criteria: Double-check the search parameters you are using. Make sure they are correct and not overly restrictive.
  
  
  User Authorizations: Verify that the user has the necessary authorizations to access the documents. You can check this in the user roles and authorizations settings.
  
  
  Data Availability: Confirm that the documents or data you are trying to access have not been deleted or archived. If they have been archived, you may need to restore them from the archive.
  
  
  System Configuration: Review the configuration settings for the DMS and ensure that everything is set up correctly. This may involve checking the settings in transaction OAC0 for DMS configuration.
  
  
  Consult Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  SAP Notes: Look for relevant SAP Notes or updates that might address this specific error. Sometimes, SAP releases patches or notes that can resolve known issues.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for DMS and indexing for more detailed guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting business operations.
  
  By following these steps, you should be able to diagnose and resolve the SDOKQUEIDX013 error in your SAP system.