/SDF/JOB_INFO011 - Job log does not exist for job name &1 job count &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SDF/JOB_INFO -

• Message number: 011

• Message text: Job log does not exist for job name &1 job count &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SDF/JOB_INFO011 - Job log does not exist for job name &1 job count &2 ?

  The SAP error message /SDF/JOB_INFO011 Job log does not exist for job name &1 job count &2 typically indicates that the system is unable to find the job log for a specific background job. This can occur for several reasons, and understanding the cause can help in finding a solution.
  Causes:
  
  Job Not Executed: The job may not have been executed successfully, or it may not have been executed at all.
  Job Log Deletion: The job log may have been deleted due to system cleanup processes or retention policies.
  Job Name or Count Mismatch: There may be a mismatch in the job name or job count being referenced, leading to the system not finding the corresponding log.
  Authorization Issues: The user may not have the necessary authorizations to view the job log.
  System Errors: There could be underlying system issues or inconsistencies in the job scheduling system.
  
  Solutions:
  
  Check Job Status: Go to transaction code SM37 to check the status of the job. Ensure that the job was executed and check for any errors.
  Verify Job Name and Count: Double-check the job name and job count being referenced in the error message to ensure they are correct.
  Review Job Logs: If the job was executed, but the log is missing, check if there are any system settings or cleanup jobs that might have deleted the logs.
  Check Authorizations: Ensure that the user has the necessary authorizations to view job logs. You may need to consult with your SAP security team.
  Re-run the Job: If the job did not execute successfully, consider re-running the job to generate a new log.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Job Monitoring
  SM36: Define Background Job
  SM21: System Log
  
  
  SAP Documentation: Refer to the official SAP documentation for background job management for more detailed information on job logs and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or open a support ticket with SAP for further assistance.