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Message type: E = Error
Message class: /SDF/JOB_INFO -
Message number: 010
Message text: Job log read failed for job name &1 job count &2
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/SDF/JOB_INFO010 Job log read failed for job name &1 job count &2
typically indicates that there was an issue retrieving the job log for a specific background job in the SAP system. This can occur for various reasons, and understanding the cause and potential solutions can help resolve the issue.Possible Causes:
- Job Does Not Exist: The job specified by the job name and job count may not exist in the system, possibly due to deletion or completion.
- Authorization Issues: The user executing the job or trying to read the job log may not have the necessary authorizations to access the job log.
- Database Issues: There may be issues with the database that prevent the job log from being read, such as corruption or connectivity problems.
- System Performance: High system load or performance issues may lead to timeouts or failures when trying to access job logs.
- Job Log Cleanup: The job logs may have been cleaned up or archived, making them unavailable for reading.
Solutions:
- Verify Job Existence: Check if the job with the specified name and count exists in the system. You can do this by navigating to transaction
SM37
(Job Monitoring) and searching for the job.- Check Authorizations: Ensure that the user has the necessary authorizations to view job logs. This may involve checking roles and permissions in transaction
PFCG
.- Database Check: If you suspect database issues, work with your database administrator to check for any errors or inconsistencies in the database.
- System Performance Monitoring: Monitor system performance and check for any bottlenecks that may be affecting job log retrieval. You can use transaction
ST03N
for performance analysis.- Job Log Availability: If the job logs have been archived or deleted, you may need to check the archiving settings or restore the logs from an archive if necessary.
- SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP frequently releases updates and patches that may resolve known issues.
Related Information:
SM37
: Job MonitoringPFCG
: Role MaintenanceST03N
: Workload and Performance StatisticsIf the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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