/SDF/JOB_INFO004 - Job header read failed for job name &1 job count &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SDF/JOB_INFO -

• Message number: 004

• Message text: Job header read failed for job name &1 job count &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SDF/JOB_INFO004 - Job header read failed for job name &1 job count &2 ?

  The SAP error message /SDF/JOB_INFO004 Job header read failed for job name &1 job count &2 typically indicates that there was an issue retrieving the job header information for a specific job in the SAP system. This can occur for various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Possible Causes:
  
  Job Does Not Exist: The job specified by the job name may not exist in the system, or it may have been deleted.
  Authorization Issues: The user executing the job or trying to access the job information may not have the necessary authorizations to view job details.
  Database Issues: There may be issues with the database that prevent the job header from being read, such as database locks or corruption.
  Job Count Mismatch: The job count specified may not match the actual number of jobs in the system, leading to inconsistencies.
  System Configuration Issues: There may be configuration issues within the SAP system that affect job scheduling or job information retrieval.
  
  Solutions:
  
  Verify Job Existence: Check if the job with the specified name exists in the system. You can do this by navigating to transaction SM37 (Job Monitoring) and searching for the job.
  Check Authorizations: Ensure that the user has the necessary authorizations to view job details. You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  Database Check: If you suspect database issues, check for any locks or errors in the database. You may need to work with your database administrator to resolve any underlying issues.
  Correct Job Count: Ensure that the job count specified in the error message is accurate. If there is a mismatch, correct it and try again.
  Review System Logs: Check the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  Restart Job Scheduling: If the issue persists, consider restarting the job scheduling process or the SAP system itself, if feasible.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP Notes can provide patches or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Job Monitoring
  SM21: System Log
  SU53: Authorization Check
  
  
  SAP Documentation: Refer to SAP Help Portal for documentation related to job scheduling and monitoring.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.