/SDF/JOB_INFO002 - Job name &1 job count &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SDF/JOB_INFO -

• Message number: 002

• Message text: Job name &1 job count &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SDF/JOB_INFO002 - Job name &1 job count &2 does not exist ?

  The SAP error message /SDF/JOB_INFO002 Job name &1 job count &2 does not exist typically indicates that a specific job, identified by its name and job count, cannot be found in the system. This error is often encountered in the context of background job processing or scheduling in SAP.
  Cause:
  
  
  Job Name or Count Mismatch: The job name or job count specified in the error message does not match any existing jobs in the system. This could be due to:
  
  The job was deleted or never created.
  A typo in the job name or count.
  The job has completed and is no longer available in the job overview.
  
  
  
  Job Scheduling Issues: The job may not have been scheduled correctly, or there may have been an issue during the job creation process.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or access the job information.
  
  
  Solution:
  
  
  Verify Job Name and Count: Check the job name and job count for any typos or discrepancies. Ensure that you are using the correct identifiers.
  
  
  Check Job Status: Use transaction codes like SM37 (Job Monitoring) to check the status of background jobs. Look for the job in question and verify if it exists.
  
  
  Recreate the Job: If the job does not exist, you may need to recreate it. Ensure that all parameters are correctly set during the job creation process.
  
  
  Check Job Logs: If the job was previously executed, check the job logs for any errors or issues that may have caused it to be deleted or not created.
  
  
  Authorization Check: Ensure that you have the necessary authorizations to view and manage background jobs. You may need to contact your SAP security team if you suspect authorization issues.
  
  
  Consult SAP Notes: If the issue persists, check the SAP Support Portal for any relevant notes or updates related to this error message.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM37 - Job Monitoring
  SM36 - Define Background Job
  SM21 - System Log
  SLG1 - Application Log
  
  
  
  SAP Documentation: Refer to the official SAP documentation for more details on background job processing and troubleshooting.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.