How To Fix /SDF/DB6004 - Check the configuration of the SOFTMAX parameter


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SDF/DB6 -

  • Message number: 004

  • Message text: Check the configuration of the SOFTMAX parameter

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SDF/DB6004 - Check the configuration of the SOFTMAX parameter ?

    The SAP error message /SDF/DB6004 Check the configuration of the SOFTMAX parameter typically relates to issues with the configuration of the SOFTMAX parameter in the SAP system, particularly in the context of the SAP HANA database or other database configurations.

    Cause:

    1. SOFTMAX Parameter Misconfiguration: The SOFTMAX parameter is used to control the maximum number of soft locks that can be held by a transaction. If this parameter is not set correctly, it can lead to performance issues or transaction failures.
    2. Database Configuration Issues: The error may arise from incorrect settings in the database configuration that affect how transactions are managed.
    3. Resource Limitations: If the system is under heavy load or if there are resource limitations, it may trigger this error.

    Solution:

    1. Check SOFTMAX Parameter:

      • Access the database configuration settings and verify the current value of the SOFTMAX parameter.
      • Ensure that it is set to an appropriate value based on your system's workload and performance requirements.
    2. Adjust the Parameter:

      • If the SOFTMAX parameter is set too low, consider increasing its value. This can be done through the database management tools or SQL commands, depending on your database system.
      • For example, in SAP HANA, you can adjust the parameter using SQL commands or through the SAP HANA Studio.
    3. Monitor System Performance:

      • After making changes, monitor the system performance to ensure that the adjustments have resolved the issue.
      • Use transaction monitoring tools to check for any ongoing issues related to locks or resource usage.
    4. Consult Documentation:

      • Refer to the official SAP documentation or notes related to the SOFTMAX parameter for specific guidance on recommended settings and configurations.
    5. Engage SAP Support:

      • If the issue persists after making adjustments, consider reaching out to SAP Support for further assistance. They can provide insights based on your specific system configuration and usage patterns.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions related to the SOFTMAX parameter and its configuration.
    • Performance Tuning: Consider reviewing best practices for performance tuning in your SAP environment, as proper configuration of parameters like SOFTMAX can significantly impact overall system performance.
    • Database Documentation: Review the documentation for the specific database you are using (e.g., SAP HANA, Oracle, etc.) for detailed information on transaction management and parameter settings.

    By following these steps, you should be able to address the error message and ensure that your SAP system is configured correctly for optimal performance.

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