How To Fix /SDF/DB6002 - USEREXIT must be activated in a production system

SAP Error Message - Details

• Message type: E = Error

• Message class: /SDF/DB6 -

• Message number: 002

• Message text: USEREXIT must be activated in a production system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SDF/DB6002 - USEREXIT must be activated in a production system ?

  The SAP error message /SDF/DB6002 USEREXIT must be activated in a production system typically indicates that a specific user exit functionality is not activated in your SAP system, which is required for certain operations or configurations to work correctly. This error is often encountered in the context of SAP S/4HANA or SAP Fiori applications, particularly when dealing with custom developments or enhancements.
  Cause:
  
  User Exit Not Activated: The user exit that the system is trying to utilize is not activated in the production environment. User exits are custom enhancements that allow you to add your own logic to standard SAP processes.
  Configuration Issues: There may be a configuration issue where the user exit is not properly set up or enabled in the system.
  Transport Issues: If the user exit was recently transported from a development or quality assurance system, it may not have been activated in the production system.
  
  Solution:
  
  
  Activate the User Exit:
  
  Go to transaction code SE80 or SE37 to find the specific user exit.
  Check if the user exit is available and activate it if it is not already activated.
  You may need to consult with your development team or SAP Basis team to ensure that the user exit is properly activated.
  
  
  
  Check Configuration:
  
  Ensure that all necessary configurations related to the user exit are correctly set up in the production system.
  Review any related documentation or notes provided by SAP regarding the specific user exit.
  
  
  
  Transport Management:
  
  If the user exit was recently transported, ensure that the transport request was successfully imported into the production system.
  Check the transport logs for any errors or issues during the import process.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may provide additional guidance or fixes related to this error message. You can use the SAP Support Launchpad to find notes that pertain to your specific version and scenario.
  
  
  
  Testing:
  
  After activating the user exit, perform thorough testing to ensure that the functionality works as expected and that there are no side effects on other processes.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for details on user exits and how to manage them.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.
  
  By following these steps, you should be able to resolve the error message and ensure that the user exit is properly activated in your production system.