How To Fix SDBALM212 - Cannot determine whether liveCache applications can be called


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SDBALM - SAP DB and liveCache Alert Monitoring

  • Message number: 212

  • Message text: Cannot determine whether liveCache applications can be called

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SDBALM212 - Cannot determine whether liveCache applications can be called ?

    The SAP error message SDBALM212 indicates that the system is unable to determine whether liveCache applications can be called. This error typically arises in the context of SAP applications that utilize liveCache technology, which is often used for managing large amounts of data in real-time, such as in supply chain management or logistics.

    Causes:

    1. Configuration Issues: The liveCache system may not be properly configured or connected to the SAP system.
    2. Service Availability: The liveCache service may not be running or may be experiencing issues.
    3. Network Problems: There could be network connectivity issues between the SAP application server and the liveCache server.
    4. Authorization Issues: The user or application may not have the necessary authorizations to access liveCache.
    5. Version Compatibility: There may be compatibility issues between the versions of the SAP system and the liveCache.

    Solutions:

    1. Check Configuration:

      • Verify the configuration settings for liveCache in the SAP system. Ensure that the connection parameters are correctly set.
      • Use transaction codes like LC10 or LC11 to check the liveCache settings.
    2. Check Service Status:

      • Ensure that the liveCache service is running. You can check this in the liveCache administration tools or by using relevant transaction codes in SAP.
    3. Network Connectivity:

      • Test the network connection between the SAP application server and the liveCache server. Ensure that there are no firewalls or network issues blocking the connection.
    4. Authorization Check:

      • Verify that the user or application has the necessary authorizations to access liveCache. Check the roles and permissions assigned to the user.
    5. Review Logs:

      • Check the SAP system logs (transaction SM21) and liveCache logs for any additional error messages or warnings that could provide more context about the issue.
    6. Consult Documentation:

      • Refer to the SAP documentation for liveCache and the specific application you are using to ensure that all prerequisites and configurations are met.
    7. SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    8. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • LiveCache: A high-performance database used in SAP applications for real-time data processing.
    • Transaction Codes: Familiarize yourself with transaction codes related to liveCache management, such as LC10, LC11, and LC20.
    • SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.

    By following these steps, you should be able to diagnose and resolve the SDBALM212 error effectively.

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