How To Fix SDBALM211 - Cannot call liveCache applications

SAP Error Message - Details

• Message type: E = Error

• Message class: SDBALM - SAP DB and liveCache Alert Monitoring

• Message number: 211

• Message text: Cannot call liveCache applications

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDBALM211 - Cannot call liveCache applications ?

  The SAP error message SDBALM211 ("Cannot call liveCache applications") typically indicates an issue with the LiveCache system, which is used in SAP for managing large amounts of data in real-time applications, particularly in logistics and supply chain management.
  Causes:
  
  LiveCache Not Running: The LiveCache instance may not be running or may have crashed.
  Connection Issues: There may be network issues preventing the SAP system from connecting to the LiveCache.
  Configuration Issues: Incorrect configuration settings in the SAP system or LiveCache settings.
  Version Mismatch: There may be a version mismatch between the SAP system and the LiveCache.
  Database Issues: Problems with the underlying database that LiveCache uses can also lead to this error.
  
  Solutions:
  
  
  Check LiveCache Status:
  
  Ensure that the LiveCache instance is up and running. You can check this using transaction codes like LC10 or LC11 in the SAP GUI.
  If it is not running, restart the LiveCache instance.
  
  
  
  Verify Connections:
  
  Check the network connectivity between the SAP application server and the LiveCache server.
  Ensure that the necessary ports are open and that there are no firewall issues.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system related to LiveCache. This includes parameters in the instance profile and settings in transaction SICF for HTTP services.
  Ensure that the LiveCache is correctly configured in the SAP system.
  
  
  
  Check for Updates:
  
  Ensure that both the SAP system and LiveCache are updated to compatible versions. Check SAP notes for any relevant patches or updates.
  
  
  
  Database Health:
  
  Check the health of the underlying database that LiveCache uses. Look for any issues that might affect its performance or availability.
  
  
  
  Consult Logs:
  
  Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide specific notes or patches related to your version of SAP and LiveCache.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LC10, LC11, and SICF for managing LiveCache.
  SAP Notes: Search for SAP Notes related to LiveCache and the specific error message for any known issues and fixes.
  Documentation: Review the official SAP documentation for LiveCache for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the SDBALM211 error effectively.