How To Fix SDBALM124 - Cache accesses (total) - for calculation of the access hitrates

SDBALM124 - Overview

• Message type: E = Error

• Message class: SDBALM - SAP DB and liveCache Alert Monitoring

• Message number: 124

• Message text: Cache accesses (total) - for calculation of the access hitrates

Data Collector
<ZH>Collector B</>
(RZ20 -> SAP CCMS Technical Experts Monitors -> All Monitoring Contexts
,,-> <Name of the database connection> -> Collectors and Internals
-> Collectors -> Collector B)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Preset runtime interval of Collector B: 15 minutes

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDBALM124 - Cache accesses (total) - for calculation of the access hitrates ?

  The SAP error message SDBALM124 indicates an issue related to the cache accesses in the SAP system, specifically concerning the calculation of access hit rates. This message is part of the SAP database performance monitoring and is typically associated with the Database Performance Monitor (DBPM) or the SAP Solution Manager.
  
  Cause:
  The error message SDBALM124 is triggered when the system detects that the cache accesses (total) are not being calculated correctly. This can happen due to several reasons, including:
  
  Insufficient Cache Configuration: The cache may not be configured optimally, leading to a high number of cache misses.
  Database Performance Issues: If the database is under heavy load or experiencing performance issues, it may not be able to serve requests from the cache effectively.
  Monitoring Configuration: There may be issues with the configuration of the monitoring tools or the data collection process, leading to inaccurate reporting of cache accesses.
  Data Volume: A high volume of data or