How To Fix SDBALM122 - Version of the kernel in internel notation (xxx.yyy.zzz.uuu)

SAP Error Message - Details

• Message type: E = Error

• Message class: SDBALM - SAP DB and liveCache Alert Monitoring

• Message number: 122

• Message text: Version of the kernel in internel notation (xxx.yyy.zzz.uuu)

Data Collector
<ZH>Collector D</>
(RZ20 -> SAP CCMS Technical Experts Monitors -> All Monitoring Contexts
,,-> <Name of the database connection> -> Collectors and Internals
-> Collectors -> Collector D)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Preset runtime interval of Collector D: 24 hours

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDBALM122 - Version of the kernel in internel notation (xxx.yyy.zzz.uuu) ?

  The SAP error message SDBALM122 indicates an issue related to the version of the kernel in internal notation. This error typically arises when there is a mismatch between the kernel version and the expected version for the SAP system you are running. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Kernel Version Mismatch: The error usually occurs when the SAP kernel version installed does not match the version required by the SAP system or the version specified in the system configuration.
  Upgrade Issues: If the system has recently been upgraded, the kernel may not have been updated properly, leading to compatibility issues.
  Patch Level: The kernel might be outdated or not patched to the required level for the specific SAP application or database being used.
  
  Solution:
  
  Check Kernel Version: Verify the current kernel version by using transaction code SLICENSE or by checking the kernel directory on the server. Compare it with the version required for your SAP system.
  Update Kernel: If the kernel version is outdated or incorrect, download the latest kernel version from the SAP Support Portal and update it on your system. Follow the appropriate procedures for your SAP system version.
  Apply Support Packages: Ensure that all relevant support packages and patches are applied to your SAP system. This can help resolve compatibility issues.
  Check SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP Notes often provide detailed instructions on how to resolve specific issues.
  Restart the System: After updating the kernel, restart the SAP system to ensure that the changes take effect.
  
  Related Information:
  
  SAP Support Portal: Access the SAP Support Portal for downloading the latest kernel and patches.
  SAP Notes: Search for SAP Notes related to SDBALM122 for specific guidance and troubleshooting steps.
  Documentation: Refer to the official SAP documentation for kernel upgrades and maintenance procedures.
  System Logs: Check system logs (transaction SM21) for additional error messages that may provide more context about the issue.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.