How To Fix SD_S4H_ODATA_COM_MSG012 - Sold-to party &1 is blocked.

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_S4H_ODATA_COM_MSG - ODATA SD S4H Common Messages

• Message number: 012

• Message text: Sold-to party &1 is blocked.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SD_S4H_ODATA_COM_MSG012 - Sold-to party &1 is blocked. ?

  The SAP error message SD_S4H_ODATA_COM_MSG012 indicates that the sold-to party (customer) specified in a transaction is blocked. This typically occurs in the Sales and Distribution (SD) module when trying to process sales orders, deliveries, or other related transactions involving a customer that has been marked as blocked in the system.
  Cause:
  
  
  Customer Blocked Status: The sold-to party (customer) has been set to a blocked status in the customer master data. This can happen for various reasons, such as:
  
  Payment issues (e.g., overdue invoices).
  Credit limit exceeded.
  Manual blocking by a user for various business reasons.
  
  
  
  Master Data Issues: The customer master data may not be properly maintained, leading to inconsistencies.
  
  
  Sales Area Configuration: The sales area configuration for the customer may not be set up correctly, which can also lead to blocking.
  
  
  Solution:
  
  
  Check Customer Status:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Enter the sold-to party number and check the status. Look for any indicators that show the customer is blocked.
  
  
  
  Unblock the Customer:
  
  If the customer is blocked, you can unblock it by going to the customer master data (transaction code XD02 or VD02).
  Remove the block status in the relevant sections (e.g., sales area data, company code data).
  
  
  
  Review Credit Management Settings:
  
  If the block is due to credit management settings, review the customer's credit limit and payment history.
  Adjust the credit limit or payment terms as necessary.
  
  
  
  Consult with Finance Team:
  
  If the block is related to financial issues, consult with the finance team to resolve any outstanding payments or issues.
  
  
  
  Check for Other Blocks:
  
  Ensure there are no other blocks in the customer master data that could affect sales transactions, such as sales area or distribution channel blocks.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  VD03: Display Customer (Sales Area Data)
  XD02: Change Customer (General Data)
  VD02: Change Customer (Sales Area Data)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  
  Documentation: Review SAP documentation on customer master data management and credit management for best practices.
  
  
  User Roles: Ensure that the user attempting the transaction has the necessary authorizations to view and modify customer master data.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.