How To Fix SD_PRODUCT_HIER021 - Product hierarchy cannot be changed.

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_PRODUCT_HIER - SD Product Hierarchy Messages

• Message number: 021

• Message text: Product hierarchy cannot be changed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_PRODUCT_HIER021 - Product hierarchy cannot be changed. ?

  The SAP error message SD_PRODUCT_HIER021 indicates that a product hierarchy cannot be changed for a specific product. This error typically arises in the context of SAP's Sales and Distribution (SD) module when attempting to modify the product hierarchy of a material or product that is already assigned to a sales organization or has been used in transactions.
  Causes:
  
  Existing Transactions: The product may have been involved in sales transactions, which locks certain attributes, including the product hierarchy.
  Master Data Lock: The product hierarchy might be locked due to existing master data settings or configurations.
  Hierarchy Structure: The product hierarchy structure may not allow changes due to its configuration in the system.
  Authorization Issues: The user may not have the necessary authorizations to make changes to the product hierarchy.
  
  Solutions:
  
  
  Check Transaction History: Review the transaction history of the product to see if it has been used in sales orders, deliveries, or billing documents. If it has, you may need to create a new product or modify the existing product in a way that does not affect historical data.
  
  
  Unlock Product: If the product is locked due to master data settings, you may need to unlock it. This can involve changing the status of the product or removing it from certain sales organizations.
  
  
  Hierarchy Configuration: Ensure that the product hierarchy structure allows for changes. You may need to consult with your SAP administrator or a functional consultant to review the hierarchy settings.
  
  
  Authorization Check: Verify that you have the necessary authorizations to change the product hierarchy. If not, contact your system administrator to obtain the required permissions.
  
  
  Create a New Product: If changing the product hierarchy is not feasible due to existing transactions, consider creating a new product with the desired hierarchy and transitioning any relevant data to the new product.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases updates that may address known issues.
  Documentation: Review SAP documentation related to product hierarchy management in the SD module for best practices and guidelines.
  Consulting Support: If the issue persists, consider reaching out to SAP support or a qualified SAP consultant for further assistance.
  
  By following these steps, you should be able to address the error message SD_PRODUCT_HIER021 effectively.