How To Fix SD_CUST_MAT_MNT_MSG012 - Material &1 Sales Org &2 Distr Channel &3 Customer &4 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_CUST_MAT_MNT_MSG - Customer Materials Migration Object API Messages

• Message number: 012

• Message text: Material &1 Sales Org &2 Distr Channel &3 Customer &4 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_CUST_MAT_MNT_MSG012 - Material &1 Sales Org &2 Distr Channel &3 Customer &4 not found ?

  The SAP error message SD_CUST_MAT_MNT_MSG012 indicates that a specific material is not found for a given combination of sales organization, distribution channel, and customer. This error typically occurs in the context of sales and distribution (SD) processes when trying to access or maintain customer-material information.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Master Data: The combination of material, sales organization, distribution channel, and customer does not exist in the system. This could be due to:
  
  The material not being set up for the specified sales organization and distribution channel.
  The customer not being assigned to the material in the customer-material info record.
  
  
  
  Incorrect Data Entry: There may be a typo or incorrect entry in the sales order, customer master data, or material master data.
  
  
  Data Synchronization Issues: If the data was recently created or modified, there may be a delay in synchronization across different modules or systems.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or maintain the data for the specified combination.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Master Data:
  
  Verify that the material exists in the system and is correctly set up for the specified sales organization and distribution channel.
  Use transaction codes like MM03 (Display Material) to check the material master data and VD03 (Display Customer) to check customer data.
  
  
  
  Create or Update Customer-Material Info Record:
  
  If the combination does not exist, you may need to create a customer-material info record using transaction code VD51 (Create Customer-Material Info Record).
  Ensure that the material is assigned to the customer for the relevant sales organization and distribution channel.
  
  
  
  Check for Typos:
  
  Double-check the entries for any typos or incorrect values in the sales order or customer/material data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the data. If not, contact your SAP security administrator.
  
  
  
  Data Synchronization:
  
  If the data was recently created or modified, wait for a few moments and try again, or check if there are any background jobs that need to be executed to update the data.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  MM03: Display Material
  VD03: Display Customer
  VD51: Create Customer-Material Info Record
  VK11: Create Pricing Condition
  VK12: Change Pricing Condition
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on customer-material info records and sales organization settings.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.