How To Fix SD_COND_CHG004 - Documents not found

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_COND_CHG - Condition Change Messages

• Message number: 004

• Message text: Documents not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_COND_CHG004 - Documents not found ?

  The SAP error message SD_COND_CHG004: Documents not found typically occurs in the Sales and Distribution (SD) module when there is an attempt to change or process condition records, but the system cannot find the relevant documents or data associated with those condition records. This can happen in various scenarios, such as when trying to update pricing conditions or when executing certain transactions that require specific documents to be present.
  Causes:
  
  Missing Documents: The most common cause is that the documents (like sales orders, quotations, or contracts) that are supposed to be linked to the condition records do not exist or have been deleted.
  Incorrect Document Type: The document type being processed may not be compatible with the condition records being accessed.
  Authorization Issues: The user may not have the necessary authorizations to view or modify the documents.
  Data Inconsistencies: There may be inconsistencies in the database or issues with the data integrity that prevent the system from locating the documents.
  Configuration Issues: Incorrect configuration in the pricing procedure or condition types may lead to this error.
  
  Solutions:
  
  Check Document Existence: Verify that the relevant documents (sales orders, contracts, etc.) exist in the system. You can do this by using transaction codes like VA03 (Display Sales Order) or VA05 (List of Sales Orders).
  Review Document Type: Ensure that the document type you are working with is appropriate for the condition records you are trying to access.
  Authorization Check: Confirm that the user has the necessary authorizations to access the documents. This can be checked with the help of your SAP security team.
  Data Consistency Check: Run consistency checks or reports to identify any data integrity issues. You may need to consult with your SAP Basis or technical team for this.
  Configuration Review: Review the configuration settings for pricing procedures and condition types to ensure they are set up correctly. This may involve checking the condition records in transaction code VK11 or VK12.
  Debugging: If the issue persists, consider debugging the transaction to identify where the error is occurring. This may require the assistance of a developer or technical consultant.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) for managing condition records.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to pricing procedures and condition records for a better understanding of how they function and interact.
  
  If the issue continues after trying the above solutions, it may be beneficial to reach out to SAP support or consult with an experienced SAP consultant for further assistance.