How To Fix SD781 - Error when calling application help

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 781

• Message text: Error when calling application help

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SD781 - Error when calling application help ?

  The SAP error message SD781, which states "Error when calling application help," typically occurs when there is an issue with the help documentation or the system's ability to access it. This can happen for various reasons, including configuration issues, missing help files, or problems with the SAP GUI.
  Causes:
  
  Missing Help Files: The help documentation may not be installed or may be incomplete.
  Configuration Issues: The system may not be properly configured to access the help files.
  Network Issues: If the help files are stored on a network location, connectivity issues may prevent access.
  SAP GUI Issues: There may be a problem with the SAP GUI installation or configuration.
  Authorization Issues: The user may not have the necessary authorizations to access the help documentation.
  
  Solutions:
  
  Check Help Files: Ensure that the necessary help files are installed on the system. You can do this by checking the installation directory for the help files.
  Configuration Check: Verify the configuration settings for the help system in the SAP system. This can include checking the settings in transaction SNOTE or SE80.
  Network Connectivity: If the help files are stored on a network location, ensure that there are no network issues preventing access.
  SAP GUI Reinstallation: If the issue persists, consider reinstalling or updating the SAP GUI to ensure that it is functioning correctly.
  User Authorizations: Check the user roles and authorizations to ensure that the user has access to the help documentation.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error.
  
  Related Information:
  
  SAP Support Portal: You can search for specific SAP Notes related to the SD781 error in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with transaction codes like SNOTE for applying notes and SE80 for development work, which may help in troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.