How To Fix SD310 - References are now possible in the Knowledge Engineer

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 310

• Message text: References are now possible in the Knowledge Engineer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD310 - References are now possible in the Knowledge Engineer ?

  The SAP error message SD310, which states "References are now possible in the Knowledge Engineer," typically relates to issues in the SAP Knowledge Management or SAP CRM systems, particularly when dealing with the Knowledge Engineer tool. This error can occur when there are problems with the configuration or setup of knowledge objects or references within the system.
  Cause:
  
  Configuration Issues: The error may arise due to incorrect configuration settings in the Knowledge Management or CRM system.
  Missing Authorizations: Users may not have the necessary authorizations to create or manage references in the Knowledge Engineer.
  Data Integrity Issues: There may be inconsistencies or missing data in the knowledge objects that are being referenced.
  System Bugs: Occasionally, this error can be triggered by bugs in the SAP software or specific patches that have not been applied.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the Knowledge Management and ensure that all necessary parameters are correctly set.
  User Authorizations: Verify that the user encountering the error has the appropriate authorizations to create and manage references in the Knowledge Engineer.
  Data Validation: Ensure that all knowledge objects and references are correctly defined and that there are no missing or inconsistent data entries.
  System Updates: Check for any available patches or updates from SAP that may address known issues related to this error.
  Consult Documentation: Refer to SAP's official documentation or support notes for specific guidance related to the SD310 error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may provide additional insights or solutions for the SD310 error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Familiarize yourself with the Knowledge Management and Knowledge Engineer functionalities through SAP training materials or documentation.
  
  By following these steps, you should be able to diagnose and resolve the SD310 error effectively.