How To Fix SD085 - Enter the names of both users

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 085

• Message text: Enter the names of both users

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD085 - Enter the names of both users ?

  The SAP error message SD085, which states "Enter the names of both users," typically occurs in the context of sales and distribution (SD) processes, particularly when there is a requirement to specify both the sender and receiver in a transaction or process.
  Cause:
  This error usually arises when a user attempts to execute a transaction that requires the specification of two user names (for example, in a sales order or a related document) but has only provided one or none. The system expects both user names to be filled in for the process to proceed.
  Solution:
  To resolve the SD085 error, follow these steps:
  
  
  Identify the Transaction: Determine which transaction or process you are trying to execute when the error occurs.
  
  
  Check User Fields: Look for fields in the transaction screen that require the entry of both user names. These fields may be labeled as "Sender" and "Receiver" or similar.
  
  
  Enter Both User Names: Make sure to enter valid user names in both fields. If you are unsure of the correct user names, you may need to consult with your SAP administrator or refer to the user list in your organization.
  
  
  Validate User Existence: Ensure that both user names you are entering exist in the SAP system. You can check this in the user management area (transaction SU01).
  
  
  Save and Retry: After entering both user names, save your changes and try to execute the transaction again.
  
  
  Related Information:
  
  User Management: If you frequently encounter issues with user names, it may be beneficial to review user roles and permissions in SAP. This can be done through transaction SU01 or SU10 for mass changes.
  Documentation: Refer to SAP documentation or help files for specific transactions to understand the requirements for user entries.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community forums for additional assistance.
  
  By ensuring that both user names are correctly entered and valid, you should be able to resolve the SD085 error and proceed with your transaction.