How To Fix SCWN556 - Missing special approvals (HOTPACKEXC), request not released.

SAP Error Message - Details

• Message type: E = Error

• Message class: SCWN - Messages Note installation and management

• Message number: 556

• Message text: Missing special approvals (HOTPACKEXC), request not released.

What causes this issue?

You want to release a correction request in the CS system. The
associated change request in the maintenance system contains objects
that can only be delivered in a Support Package with special approval
(for example, by a Quality Manager).
<ZH>Note</>: For information on why some objects are not to be delivered
with Support Packages, see SAP Corporate Portal under Quick Link <ZH>
/go/cwb -> ABAP SP Corrections -> Changes to Repository Objects</>.

System Response

The system cannot release your correction request.

How to fix this error?

To display the required special approval, choose one of the following
options:
In the maintenance system, call the transaction SCWB, enter the request
owner, and in the toolbar select the "Special Approvals" pushbutton. If
multiple correction measures are listed, position the cursor on the
required correction measure and select the "Special Approvals"
pushbutton again.
In the maintenance system, call the transaction SHXC and enter the
change request directly.
In the CS system call the correction measure and select the pushbutton
"Special Approvals" in the toolbar.
The system displays the list of objects that require approval for the
specified request.
To get the special approvals required, contact your Quality Manager.
You Quality Manager can display the special approvals as described above
and grant then by checking the checkboxes for the special approvals in
change mode. For this the Quality Manager needs the role
SAP_QAP_SP_RESP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCWN556 - Missing special approvals (HOTPACKEXC), request not released. ?

  The SAP error message SCWN556 indicates that there are missing special approvals for a specific request, which is preventing it from being released. This error typically occurs in the context of SAP Change and Transport System (CTS) or when dealing with transport requests in SAP.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Approvals: The transport request requires special approvals that have not been granted. This is common in environments where changes need to be reviewed and approved by specific stakeholders before they can be transported to the production system.
  Configuration Issues: The system may not be properly configured to handle the approval process, or the necessary approval workflows may not be set up correctly.
  User Authorizations: The user attempting to release the transport request may not have the necessary authorizations to approve or release the request.
  
  Solution:
  To resolve the SCWN556 error, you can take the following steps:
  
  
  Check Approval Status:
  
  Review the transport request in the Transport Organizer (transaction SE09 or SE10) to see if there are any pending approvals.
  Ensure that all required approvals have been obtained.
  
  
  
  Obtain Missing Approvals:
  
  Contact the relevant stakeholders or approvers to obtain the necessary approvals for the transport request.
  If you are responsible for approvals, ensure that you review and approve the request as needed.
  
  
  
  Review Configuration:
  
  Check the configuration of the approval process in your SAP system. Ensure that the necessary workflows and approval mechanisms are correctly set up.
  Consult with your SAP Basis or security team if you suspect configuration issues.
  
  
  
  User Authorizations:
  
  Verify that the user attempting to release the transport request has the appropriate authorizations. This may involve checking roles and permissions in the user profile.
  If necessary, request additional authorizations from your SAP security team.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to transport requests and approval processes for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant details about the transport request.
  
  
  
  Related Information:
  
  Transaction Codes: SE09 (Transport Organizer), SE10 (Transport Organizer for Workbench Requests), STMS (Transport Management System).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Change Management: Ensure that your organization has a clear change management process in place to handle approvals and transport requests effectively.
  
  By following these steps, you should be able to identify the cause of the SCWN556 error and take appropriate action to resolve it.