How To Fix /SCWM/SYS_DOC_MON063 - User must be a dialog user to start transaction SMQ2 in destination &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SYS_DOC_MON -

• Message number: 063

• Message text: User must be a dialog user to start transaction SMQ2 in destination &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SYS_DOC_MON063 - User must be a dialog user to start transaction SMQ2 in destination &1 ?

  The SAP error message /SCWM/SYS_DOC_MON063 indicates that a user must be a dialog user to start transaction SMQ2 in the specified destination. This error typically arises in the context of background processing or when a non-dialog user tries to execute a transaction that requires user interaction.
  Cause:
  
  User Type: The user attempting to execute the transaction SMQ2 is not a dialog user. In SAP, there are different types of users, such as dialog users, system users, and communication users. Only dialog users can interact with the SAP GUI and execute certain transactions.
  Background Processing: If the transaction is being called from a background job or a non-interactive session, it may not have the necessary permissions or user type to execute the transaction.
  
  Solution:
  
  
  Check User Type: Ensure that the user trying to execute the transaction is a dialog user. You can check this in the user master record (transaction SU01):
  
  Go to transaction SU01.
  Enter the username and click on "Display".
  Check the "User Type" field. It should be set to "Dialog User".
  
  
  
  Use a Dialog User: If the current user is not a dialog user, you may need to either:
  
  Change the user type to dialog (if appropriate and allowed).
  Use a different dialog user account to execute the transaction.
  
  
  
  Review Background Jobs: If the transaction is being called from a background job, consider modifying the job to use a dialog user or to avoid calling transactions that require dialog interaction.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to execute transaction SMQ2. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or support for further guidance on user types and transaction requirements.
  
  
  Related Information:
  
  Transaction SMQ2: This transaction is used to monitor the qRFC (queued Remote Function Call) queues in SAP. It is typically used for troubleshooting and monitoring purposes.
  User Types in SAP: Understanding the different user types in SAP is crucial for managing user access and permissions effectively. Dialog users are meant for interactive sessions, while system and communication users are used for background processing and system integrations.
  
  If you continue to experience issues after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.