How To Fix /SCWM/SYS_DOC_MON062 - Cannot perform action 'Reset' for stopped message queue (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SYS_DOC_MON -

• Message number: 062

• Message text: Cannot perform action 'Reset' for stopped message queue (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SYS_DOC_MON062 - Cannot perform action 'Reset' for stopped message queue (&1) ?

  The SAP error message /SCWM/SYS_DOC_MON062 indicates that there is an issue with a stopped message queue in the SAP Extended Warehouse Management (EWM) system. This error typically arises when there is an attempt to reset a message queue that is not in a state that allows for this action.
  
  Cause:
  
  Message Queue Stopped: The message queue has been stopped due to various reasons, such as system errors, configuration issues, or manual intervention.
  Inconsistent Data: There may be inconsistencies in the data that the message queue is trying to process, leading to its stoppage.
  System Errors: Background jobs or processes that interact with the message queue may have encountered errors, causing the queue to stop.
  
  Configuration Issues: Incorrect configuration settings in the EWM system can lead to message queues being stopped.
  
  
  Solution:
  
  Check Queue Status: Use transaction /SCWM/DOCK or /SCWM/MSGQ to check the status of the message queue. Identify why it is stopped.
  Analyze Logs: Review the application logs