How To Fix /SCWM/SHP_RCV516 - Door activity &1 is locked by external system until &2 &3 (&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SHP_RCV -

• Message number: 516

• Message text: Door activity &1 is locked by external system until &2 &3 (&4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SHP_RCV516 - Door activity &1 is locked by external system until &2 &3 (&4) ?

  The SAP error message /SCWM/SHP_RCV516 indicates that a door activity in the SAP Extended Warehouse Management (EWM) system is locked by an external system until a specified time. This typically occurs when there is a synchronization issue between SAP EWM and another system (such as a Transportation Management System or an external logistics system) that is managing the door activities.
  Cause:
  
  External System Lock: The door activity is being managed or locked by an external system, which prevents any changes or updates from being made in SAP EWM until the lock is released.
  Time Constraint: The message specifies a time until which the door activity is locked, indicating that the external system has set a time frame for the lock.
  Integration Issues: There may be issues with the integration between SAP EWM and the external system, leading to improper handling of door activities.
  
  Solution:
  
  Check External System: Investigate the external system that is locking the door activity. You may need to contact the team responsible for that system to understand why the lock is in place and when it will be released.
  Wait for Release: If the lock is temporary, you may need to wait until the specified time (&2 &3 (&4)) for the lock to be released automatically.
  Manual Intervention: If the lock is not released after the expected time, you may need to manually intervene. This could involve:
  
  Releasing the lock in the external system if you have the necessary permissions.
  Adjusting the configuration in the external system to prevent such locks in the future.
  
  
  Review Integration Settings: Check the integration settings between SAP EWM and the external system to ensure that they are correctly configured. This may involve reviewing middleware settings, IDocs, or other integration points.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional troubleshooting steps or configuration recommendations.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCWM/DOOR to check the status of door activities in SAP EWM.
  Logs and Monitoring: Check system logs and monitoring tools to identify any errors or warnings related to the integration with the external system.
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide guidance on handling door activity locks.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.