How To Fix /SCWM/SHP_RCV485 - Departure from checkpoint is not possible; TU &1/&2 still at door &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SHP_RCV -

• Message number: 485

• Message text: Departure from checkpoint is not possible; TU &1/&2 still at door &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SHP_RCV485 - Departure from checkpoint is not possible; TU &1/&2 still at door &3 ?

  The SAP error message /SCWM/SHP_RCV485 indicates that a Transportation Unit (TU) is still at a loading or unloading door, and therefore, it cannot depart from the checkpoint. This situation typically arises in the context of warehouse management and logistics processes within the SAP Extended Warehouse Management (EWM) module.
  Cause:
  
  Transportation Unit Status: The Transportation Unit (TU) is still in the process of being loaded or unloaded at a specific door.
  Pending Activities: There may be pending activities or tasks associated with the TU that need to be completed before it can leave the door.
  System Configuration: There might be configuration settings in the system that prevent the TU from departing until certain conditions are met.
  User Actions: The user may have attempted to perform a departure action without completing the necessary steps beforehand.
  
  Solution:
  
  Check TU Status: Verify the status of the Transportation Unit. Ensure that all loading or unloading activities have been completed.
  Complete Pending Tasks: If there are any pending tasks or activities related to the TU, complete them before attempting to depart.
  Review Door Assignment: Check if the TU is correctly assigned to the door and that there are no issues with the door assignment.
  System Logs: Review system logs or messages for any additional information that might indicate why the TU cannot depart.
  User Authorization: Ensure that the user has the necessary authorizations to perform the departure action.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to the error message.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM, such as /SCWM/PRDI for inbound deliveries or /SCWM/PRDO for outbound deliveries.
  EWM Configuration: Understanding the configuration settings in EWM related to transportation units and door management can help prevent similar issues in the future.
  Training: Consider training sessions for users involved in warehouse operations to ensure they understand the processes and how to handle TUs effectively.
  
  By following these steps, you should be able to resolve the error and ensure that the Transportation Unit can depart from the checkpoint successfully.