How To Fix /SCWM/SHP_RCV397 - No suitable door was found for delivery &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SHP_RCV -

• Message number: 397

• Message text: No suitable door was found for delivery &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SHP_RCV397 - No suitable door was found for delivery &1 ?

  The SAP error message /SCWM/SHP_RCV397 No suitable door was found for delivery &1 typically occurs in the context of warehouse management and logistics when trying to process a delivery in SAP Extended Warehouse Management (EWM). This error indicates that the system could not find a suitable door (loading/unloading bay) for the specified delivery.
  Causes:
  
  No Door Assigned: The delivery may not have a door assigned to it in the system.
  Door Availability: The doors may be occupied or not available for the delivery due to scheduling conflicts or other deliveries.
  Configuration Issues: There may be configuration issues in the warehouse settings that prevent the system from identifying suitable doors.
  Delivery Type Restrictions: Certain delivery types may have restrictions on which doors can be used.
  Warehouse Process Type: The process type associated with the delivery may not be configured to allow the use of certain doors.
  
  Solutions:
  
  Check Door Assignment: Verify if the delivery has a door assigned. If not, assign a suitable door manually.
  Review Door Availability: Check the status of the doors in the warehouse. Ensure that the doors are not blocked or occupied by other deliveries.
  Configuration Review: Review the configuration settings for the warehouse, particularly the settings related to door assignments and availability.
  Adjust Delivery Type Settings: If the delivery type has restrictions, consider adjusting the settings to allow for the use of the required doors.
  Process Type Configuration: Ensure that the warehouse process type associated with the delivery is correctly configured to allow the use of the doors.
  Consult Documentation: Refer to SAP documentation or help resources for specific configuration steps related to door management in EWM.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCWM/DOOR to manage doors or /SCWM/PRDI for inbound deliveries.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  User Exits and BAdIs: If custom logic is implemented, check for any user exits or BAdIs that might affect door assignment logic.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.