How To Fix /SCWM/SHP_RCV396 - HU &1 with reference to inactive delivery cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SHP_RCV -

• Message number: 396

• Message text: HU &1 with reference to inactive delivery cannot be processed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SHP_RCV396 - HU &1 with reference to inactive delivery cannot be processed ?

  The SAP error message /SCWM/SHP_RCV396 with the description "HU &1 with reference to inactive delivery cannot be processed" typically occurs in the context of handling units (HUs) in the SAP Extended Warehouse Management (EWM) module. This error indicates that the handling unit you are trying to process is linked to a delivery that is currently inactive, meaning it cannot be processed further in the system.
  Cause:
  
  Inactive Delivery: The primary cause of this error is that the delivery associated with the handling unit (HU) is inactive. This can happen if the delivery has been canceled, completed, or is in a status that does not allow further processing.
  Status Issues: The delivery might be in a status that restricts operations, such as "Completed," "Canceled," or "Blocked."
  Data Integrity Issues: There may be inconsistencies in the data, such as missing or incorrect references between the handling unit and the delivery.
  
  Solution:
  
  
  Check Delivery Status: Verify the status of the delivery associated with the handling unit. You can do this by navigating to the delivery document in the SAP system and checking its status.
  
  If the delivery is inactive, you may need to reactivate it or create a new delivery if the original one cannot be processed.
  
  
  
  Reprocess the Delivery: If the delivery is in a status that can be changed, you may need to change its status to an active one. This could involve:
  
  Releasing the delivery if it was blocked.
  Completing any necessary steps that would allow the delivery to be processed.
  
  
  
  Handling Unit Reassignment: If the handling unit is incorrectly linked to an inactive delivery, consider reassigning it to an active delivery or creating a new handling unit.
  
  
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific instructions or updates that may apply to your version of SAP EWM.
  
  
  Contact Support: If the issue persists and you cannot resolve it, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SCWM/PRDI (for processing deliveries) or /SCWM/HU (for handling units) to investigate further.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.