How To Fix /SCWM/SHP_RCV356 - Action not possible; door &1/&2 is not yet actively occupied

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SHP_RCV -

• Message number: 356

• Message text: Action not possible; door &1/&2 is not yet actively occupied

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SHP_RCV356 - Action not possible; door &1/&2 is not yet actively occupied ?

  The SAP error message /SCWM/SHP_RCV356 Action not possible; door &1/&2 is not yet actively occupied typically occurs in the context of warehouse management, particularly when dealing with shipping and receiving processes in SAP Extended Warehouse Management (EWM). This error indicates that the system is trying to perform an action on a door (loading/unloading bay) that is not currently occupied by any vehicle or shipment.
  Cause:
  
  
  Door Status: The door specified in the error message is not currently occupied. This could happen if:
  
  A vehicle has not yet arrived at the door.
  The door is not assigned to any active shipping or receiving process.
  The door was previously occupied but has been released or cleared.
  
  
  
  Timing Issues: There may be a timing issue where the system is trying to process an action before the door is actually occupied.
  
  
  Configuration Issues: There may be configuration settings in the EWM that are not correctly set up, leading to the system not recognizing the door as occupied.
  
  
  Solution:
  
  
  Check Door Occupancy: Verify the status of the door in question. Ensure that a vehicle is actually at the door and that it is marked as occupied in the system.
  
  
  Update Door Status: If a vehicle is at the door but the system does not recognize it, you may need to manually update the door status in the system to reflect that it is occupied.
  
  
  Review Shipment/Delivery: Ensure that the shipment or delivery process is correctly set up and that the door is assigned to the relevant shipping or receiving task.
  
  
  Reprocess the Action: Once the door is confirmed to be occupied, try to reprocess the action that triggered the error.
  
  
  Check Configuration: If the issue persists, review the configuration settings for the doors in the EWM system. Ensure that all necessary parameters are correctly set.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional troubleshooting steps specific to your version of EWM.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCWM/DOOR to manage door assignments and statuses.
  Monitoring Tools: Utilize monitoring tools within SAP EWM to track the status of doors and shipments.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or bugs related to door management in EWM.
  User Roles: Ensure that the user has the necessary permissions to perform actions related to door management.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP EWM for further assistance.