How To Fix /SCWM/SHP_RCV353 - Door &1 &2 is already occupied by transportation unit &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SHP_RCV -

• Message number: 353

• Message text: Door &1 &2 is already occupied by transportation unit &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SHP_RCV353 - Door &1 &2 is already occupied by transportation unit &3 ?

  The SAP error message /SCWM/SHP_RCV353 indicates that a specific door (identified by &1 and &2) is already occupied by a transportation unit (TU) identified by &3. This error typically occurs in the context of warehouse management and logistics processes within the SAP Extended Warehouse Management (EWM) module.
  Cause:
  
  
  Occupied Door: The door you are trying to use for receiving or shipping is already occupied by another transportation unit. This can happen if:
  
  A previous transportation unit has not yet been cleared from the door.
  There is a delay in processing the unloading/loading of the current transportation unit.
  The system is not updated correctly regarding the status of the door.
  
  
  
  Configuration Issues: There may be configuration settings in the warehouse management system that dictate how doors are managed, leading to conflicts.
  
  
  User Error: A user may have attempted to assign a new transportation unit to a door without first ensuring that the door was free.
  
  
  Solution:
  
  
  Check Door Status: Verify the status of the door in question. Ensure that the transportation unit currently occupying the door has been processed and is no longer in use.
  
  
  Clear the Door: If the door is indeed occupied, you may need to complete the unloading/loading process for the current transportation unit or manually clear the door in the system if it is stuck in an incorrect status.
  
  
  Reassign Transportation Unit: If the door is occupied and cannot be cleared, consider assigning the new transportation unit to a different door that is available.
  
  
  System Update: Ensure that the system is updated correctly. Sometimes, a refresh or reprocessing of the transportation unit may be necessary to clear any discrepancies.
  
  
  Consult Documentation: Review the SAP EWM documentation for any specific procedures related to door management and transportation units.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert to investigate further.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM that can help you manage transportation units and door assignments, such as /SCWM/DOOR for door management.
  Warehouse Management Configuration: Review the configuration settings in your SAP EWM system related to door management and transportation units to ensure they are set up correctly.
  User Training: Ensure that users involved in the logistics processes are trained on how to properly manage transportation units and door assignments to minimize errors.
  
  By following these steps, you should be able to resolve the error and ensure smooth operations in your warehouse management processes.