How To Fix /SCWM/SERIAL212 - Prod. &1 SN &2: no results could be determined; end user decision needed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SERIAL -

• Message number: 212

• Message text: Prod. &1 SN &2: no results could be determined; end user decision needed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SERIAL212 - Prod. &1 SN &2: no results could be determined; end user decision needed ?

  The SAP error message /SCWM/SERIAL212 Prod. &1 SN &2: no results could be determined; end user decision needed typically occurs in the context of handling serial numbers in the SAP Extended Warehouse Management (EWM) module. This error indicates that the system could not find any results for the specified product and serial number combination, and it requires an end user to make a decision on how to proceed.
  Causes:
  
  Missing Serial Number Data: The serial number may not be properly assigned or recorded in the system for the specified product.
  Incorrect Product Configuration: The product may not be configured to handle serial numbers correctly in the system.
  Data Inconsistencies: There may be inconsistencies in the data related to the product or serial number, such as missing master data or incorrect stock information.
  Warehouse Management Settings: The settings in the warehouse management configuration may not be aligned with the handling of serial numbers.
  Transaction Context: The error may arise during specific transactions, such as goods receipt, goods issue, or inventory management, where the system expects certain data to be present.
  
  Solutions:
  
  Verify Serial Number Assignment: Check if the serial number is correctly assigned to the product in the system. Ensure that the serial number exists and is active.
  Check Product Configuration: Review the product master data to ensure that it is set up to handle serial numbers. This includes checking the serial number profile and related settings.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the master data or stock information. Correct any inconsistencies found.
  Review Warehouse Management Settings: Ensure that the warehouse management settings are correctly configured to handle serial numbers. This may involve checking the configuration of the warehouse and storage types.
  User Decision: If the system cannot determine the next steps, the end user may need to manually decide how to proceed. This could involve selecting an alternative serial number, reassigning the product, or taking corrective actions based on the business process.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM, such as /SCWM/PRDI for production-related transactions or /SCWM/GR for goods receipt.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on handling serial number errors.
  Documentation: Review SAP documentation related to serial number management in EWM for best practices and configuration guidelines.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the error message effectively.