How To Fix /SCWM/SERIAL014 - Combination of product number and serial number must be unique

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SERIAL -

• Message number: 014

• Message text: Combination of product number and serial number must be unique

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SERIAL014 - Combination of product number and serial number must be unique ?

  The SAP error message /SCWM/SERIAL014 indicates that there is a uniqueness constraint violation for the combination of product number and serial number in the SAP Extended Warehouse Management (EWM) system. This means that the system has detected that the same serial number is being assigned to the same product number more than once, which is not allowed.
  Cause:
  
  Duplicate Entry: The most common cause is that the same serial number has already been assigned to the same product number in the system.
  Incorrect Data Entry: Manual data entry errors can lead to attempts to create or assign a serial number that already exists for that product.
  Data Migration Issues: If data was migrated from another system, there may be duplicates that were not properly handled.
  System Configuration: The system may be configured to enforce strict uniqueness rules for serial numbers.
  
  Solution:
  
  Check Existing Serial Numbers: Verify if the serial number you are trying to use is already assigned to the product. You can do this by checking the serial number records in the system.
  Use a Unique Serial Number: If the serial number is already in use, you will need to use a different, unique serial number for the product.
  Review Data Migration: If this issue arose after a data migration, review the migration process to ensure that duplicates were not introduced.
  Adjust Configuration: If necessary, review the system configuration regarding serial number management to ensure it aligns with your business processes.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed guidance on managing serial numbers in EWM.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like /SCWM/PRDCT to manage products and their serial numbers.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to serial number handling.
  User Exits and BAdIs: If you have custom logic implemented, review any user exits or BAdIs that might affect serial number processing.
  Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.