How To Fix /SCWM/SERIAL012 - Number of serial numbers does not correspond with quantity in item

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SERIAL -

• Message number: 012

• Message text: Number of serial numbers does not correspond with quantity in item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SERIAL012 - Number of serial numbers does not correspond with quantity in item ?

  The SAP error message /SCWM/SERIAL012 indicates that there is a mismatch between the number of serial numbers entered and the quantity of the item being processed in the system. This error typically occurs in the context of handling serialized inventory in the SAP Extended Warehouse Management (EWM) module.
  Cause:
  
  
  Mismatch in Quantity: The most common cause is that the quantity of the item being processed does not match the number of serial numbers provided. For example, if you are trying to post a goods movement for 5 units of an item but only provide 4 serial numbers, this error will occur.
  
  
  Incorrect Serial Number Entry: Serial numbers may have been entered incorrectly, or there may be duplicates or missing serial numbers.
  
  
  Configuration Issues: There may be issues with the configuration of serial number management in the system, such as settings that enforce strict validation of serial numbers.
  
  
  Solution:
  
  
  Verify Serial Numbers: Check the serial numbers you have entered against the quantity of the item. Ensure that the number of serial numbers matches the quantity being processed.
  
  
  Adjust Quantity or Serial Numbers: If you have the correct quantity of items but the wrong number of serial numbers, either adjust the quantity to match the number of serial numbers or provide the correct number of serial numbers.
  
  
  Check for Duplicates: Ensure that there are no duplicate serial numbers in the list you are trying to enter.
  
  
  Review Configuration: If the issue persists, review the configuration settings for serial number management in SAP EWM to ensure they are set up correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed guidance on handling serial numbers in EWM.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM that deal with serial number management, such as /SCWM/PRDI for posting goods receipts or /SCWM/GR for goods receipt processing.
  
  
  SAP Notes: Check for any SAP Notes related to serial number management and the specific error message for potential bug fixes or updates.
  
  
  User Training: Ensure that users handling serialized inventory are adequately trained on the processes and requirements for entering serial numbers in SAP EWM.
  
  
  By following these steps, you should be able to resolve the /SCWM/SERIAL012 error and ensure proper handling of serialized inventory in your SAP system.