How To Fix /SCWM/SERIAL005 - Serial number &2 locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SERIAL -

• Message number: 005

• Message text: Serial number &2 locked by user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SERIAL005 - Serial number &2 locked by user &1 ?

  The SAP error message /SCWM/SERIAL005 indicates that a serial number is locked by a specific user. This typically occurs in the context of warehouse management and inventory processes where serial numbers are used to track individual items.
  Cause:
  The error occurs when:
  
  A user is currently processing or has locked a serial number for a transaction (e.g., goods movement, inventory counting, etc.).
  Another user attempts to access or modify the same serial number while it is still locked by the first user.
  The lock may be due to an unfinished transaction or a session that has not been properly closed.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Identify the Locking User: Check which user is locking the serial number. The error message provides the user ID (&1) and the serial number (&2).
  
  
  Contact the User: If possible, contact the user who is locking the serial number to determine if they can complete or cancel their transaction.
  
  
  Check for Open Sessions: If the locking user is not available, you can check for open sessions in the SAP system. Use transaction code SM12 to view and manage locks. Look for the serial number in question and see if it is indeed locked.
  
  
  Release the Lock: If you have the necessary authorizations, you can manually release the lock in SM12. Be cautious when doing this, as it may disrupt the other user's work.
  
  
  Review Transaction Logs: If the issue persists, review transaction logs or system logs to identify any underlying issues that may be causing the lock to remain active.
  
  
  System Restart: In rare cases, a system restart may be necessary if the lock is due to a system error or if the user session is not releasing properly.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SM21 (to view system logs), and ST22 (to check for dumps).
  User Authorizations: Ensure that users have the appropriate authorizations to perform actions on serial numbers and to manage locks.
  Documentation: Refer to SAP documentation or support notes for additional troubleshooting steps or updates related to serial number management in SAP Extended Warehouse Management (EWM).
  
  By following these steps, you should be able to resolve the /SCWM/SERIAL005 error and continue with your warehouse management processes.