How To Fix /SCWM/SERIAL002 - No serial number found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCWM/SERIAL -

  • Message number: 002

  • Message text: No serial number found

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCWM/SERIAL002 - No serial number found ?

    The SAP error message /SCWM/SERIAL002 No serial number found typically occurs in the context of the SAP Extended Warehouse Management (EWM) module when the system is unable to find a serial number for a specific item during a transaction. This can happen in various scenarios, such as during goods receipt, goods issue, or inventory management processes.

    Causes:

    1. Missing Serial Number Assignment: The item being processed does not have a serial number assigned in the system.
    2. Incorrect Configuration: The material master may not be configured to manage serial numbers, or the serial number profile may not be set up correctly.
    3. Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the serial number tables.
    4. Transaction Context: The transaction being performed may require a serial number, but the item is not set up to use serial numbers.

    Solutions:

    1. Check Material Master:

      • Go to the material master record for the item in question and ensure that the serial number management is activated. This can be checked in the "Basic Data" or "Sales" views, depending on the material type.
      • Ensure that the serial number profile is correctly assigned to the material.
    2. Assign Serial Numbers:

      • If the item requires a serial number, ensure that a serial number is assigned to the item before performing the transaction. This can be done during the goods receipt or by using the transaction for serial number assignment.
    3. Review Serial Number Profile:

      • Check the serial number profile assigned to the material. Ensure that it is configured to allow the creation and management of serial numbers.
    4. Data Consistency Check:

      • Perform a consistency check on the serial number data. You can use transaction codes like /SCWM/PRD or /SCWM/INVE to check for inconsistencies in the serial number data.
    5. Transaction Context:

      • Ensure that the transaction you are performing is appropriate for the item. If the item is not supposed to have a serial number, you may need to adjust the transaction or the item configuration.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on serial number management in EWM.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRD (Product Data) and /SCWM/INVE (Inventory Management) for managing serial numbers.
    • SAP Notes: Check SAP Notes for any known issues or patches related to serial number management in your version of SAP EWM.
    • User Roles and Authorizations: Ensure that the user performing the transaction has the necessary authorizations to manage serial numbers.

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.

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