How To Fix /SCWM/RFID037 - Product for GTIN &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RFID -

• Message number: 037

• Message text: Product for GTIN &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RFID037 - Product for GTIN &1 not found ?

  The SAP error message /SCWM/RFID037 Product for GTIN &1 not found typically occurs in the context of SAP Extended Warehouse Management (EWM) when the system is unable to find a product associated with a given Global Trade Item Number (GTIN). This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Missing Product Master Data: The product associated with the GTIN has not been created in the system.
  Incorrect GTIN: The GTIN being scanned or entered may be incorrect or not formatted properly.
  Data Synchronization Issues: There may be a delay or issue in synchronizing product data between different systems (e.g., between SAP ERP and SAP EWM).
  Inactive Product: The product may exist but is marked as inactive or not available for use in the current context.
  Configuration Issues: There may be configuration issues in the EWM system that prevent the GTIN from being recognized.
  
  Solutions:
  
  
  Check Product Master Data:
  
  Verify that the product associated with the GTIN exists in the system. You can do this by checking the product master data in the relevant transaction (e.g., using transaction code MM03 for material master).
  Ensure that the GTIN is correctly assigned to the product in the material master.
  
  
  
  Validate GTIN:
  
  Double-check the GTIN being used to ensure it is correct. Look for any typographical errors or formatting issues.
  Ensure that the GTIN is in the correct format (e.g., 12-digit UPC, 13-digit EAN).
  
  
  
  Data Synchronization:
  
  If you are using multiple systems (e.g., SAP ERP and SAP EWM), ensure that the product data is synchronized. You may need to run data synchronization jobs or check for any errors in the data transfer process.
  
  
  
  Check Product Status:
  
  Ensure that the product is active and available for use. If the product is inactive, you may need to reactivate it.
  
  
  
  Review Configuration:
  
  Check the configuration settings in EWM to ensure that GTIN handling is set up correctly. This may involve reviewing settings related to product identification and RFID integration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Material Master Display), /SCWM/MAT1 (Material Master in EWM), and others that may help in managing product data.
  SAP Notes: Check SAP Notes for any known issues or patches related to GTIN handling in EWM.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and manage product data.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution. If the issue persists, consider reaching out to your SAP support team for further assistance.