How To Fix /SCWM/RFID036 - Communication with SAP AII system failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RFID -

• Message number: 036

• Message text: Communication with SAP AII system failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RFID036 - Communication with SAP AII system failed ?

  The SAP error message /SCWM/RFID036 Communication with SAP AII system failed typically indicates a communication issue between the SAP Extended Warehouse Management (EWM) system and the SAP Auto-ID Infrastructure (AII) system. This error can arise due to various reasons, including network issues, configuration problems, or service availability.
  Causes:
  
  Network Issues: There may be network connectivity problems between the EWM and AII systems.
  Service Availability: The AII service might be down or not running.
  Configuration Errors: Incorrect configuration settings in either the EWM or AII system can lead to communication failures.
  Authorization Issues: The user or service account used for communication may not have the necessary permissions.
  Incorrect RFC Destination: The Remote Function Call (RFC) destination settings may be incorrect or not properly configured.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the network connection between the EWM and AII systems is stable and operational. You can use tools like ping or traceroute to diagnose connectivity issues.
  
  
  
  Verify AII Service Status:
  
  Check if the AII system is up and running. You can do this by logging into the AII system and verifying that the relevant services are active.
  
  
  
  Review Configuration Settings:
  
  Go through the configuration settings in both the EWM and AII systems. Ensure that the settings for communication (like RFC destinations) are correctly configured.
  
  
  
  Check RFC Destination:
  
  In the SAP GUI, navigate to transaction SM59 and check the RFC destination used for communication with the AII system. Test the connection to ensure it is working properly.
  
  
  
  Authorization Check:
  
  Ensure that the user or service account used for the communication has the necessary authorizations in both systems.
  
  
  
  Review Logs:
  
  Check the application logs in both EWM and AII systems for any additional error messages or warnings that could provide more context about the failure.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that might address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM59 (RFC Destinations), SLG1 (Application Log), and SICF (HTTP Services) for troubleshooting.
  Documentation: Review the official SAP documentation for both EWM and AII for any specific configuration or integration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the communication issue between the SAP EWM and AII systems.