How To Fix /SCWM/RF_EN765 - Externally distributed insp. document & should not be decided directly

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_EN -

• Message number: 765

• Message text: Externally distributed insp. document & should not be decided directly

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_EN765 - Externally distributed insp. document & should not be decided directly ?

  The SAP error message /SCWM/RF_EN765 indicates that there is an issue related to the handling of externally distributed inspection documents in the SAP Extended Warehouse Management (EWM) system. This error typically arises when there is an attempt to make a decision on an inspection document that is managed externally, meaning that the decision should not be made directly in the EWM system.
  Cause:
  
  External Inspection Management: The inspection document is managed outside of the EWM system, possibly in a different module or system (like SAP Quality Management).
  Incorrect Process Flow: The process flow may not be correctly set up to handle the inspection document as intended, leading to attempts to make decisions that are not allowed.
  Configuration Issues: There may be configuration settings in the EWM or Quality Management module that are not aligned with the intended process for handling inspection documents.
  
  Solution:
  
  Check Inspection Document Status: Verify the status of the inspection document to ensure it is correctly set up for external management. If it is supposed to be managed externally, ensure that the appropriate settings are in place.
  Review Process Flow: Ensure that the process flow for handling inspection documents is correctly defined. This may involve checking the configuration in both EWM and Quality Management to ensure they are aligned.
  Use the Correct Transaction: If the inspection document is meant to be processed externally, ensure that you are using the correct transaction or process to handle it. This may involve using a different transaction code or following a different procedure.
  Consult Documentation: Review SAP documentation or notes related to the error message for any specific guidance or updates that may address the issue.
  Engage with SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration and setup of your system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  EWM Configuration: Review the configuration settings in the EWM module, particularly those related to quality inspection and document management.
  Quality Management Integration: Understand how the EWM system integrates with the Quality Management module, as this may provide insights into how inspection documents are managed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.