How To Fix /SCWM/RF_EN764 - Serial number is not supported in combined picking

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_EN -

• Message number: 764

• Message text: Serial number is not supported in combined picking

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_EN764 - Serial number is not supported in combined picking ?

  The SAP error message /SCWM/RF_EN764 Serial number is not supported in combined picking typically occurs in the context of warehouse management processes, particularly when dealing with serial numbers in the SAP Extended Warehouse Management (EWM) module. This error indicates that the system does not support the use of serial numbers in a combined picking scenario.
  Cause:
  
  Serial Number Management: The item being picked may have serial number management enabled, but the system is configured in such a way that it does not allow serial numbers to be used in combined picking.
  Configuration Settings: The warehouse or product configuration may not support serial number handling in combined picking scenarios.
  Picking Strategy: The picking strategy defined for the material may not be compatible with serial number handling.
  Document Type: The document type being used for the picking process may not support serial numbers.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for the warehouse and the material master to ensure that serial number management is properly set up for combined picking.
  
  Navigate to the relevant configuration settings in SPRO (SAP Project Reference Object) and check the settings for serial number management.
  
  
  
  Review Picking Strategy: Ensure that the picking strategy for the material allows for serial number handling. You may need to adjust the strategy to accommodate serial numbers.
  
  
  Use Standard Picking: If combined picking is not necessary, consider using standard picking processes that do not involve serial numbers.
  
  
  Update Document Type: If the document type being used does not support serial numbers, consider using a different document type that does.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on how to configure serial number management in combined picking scenarios.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP EWM Documentation: Review the official SAP EWM documentation for detailed information on serial number management and picking processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRDI for picking and /SCWM/MON for monitoring warehouse activities.
  User Exits and BAdIs: Explore user exits or BAdIs that may allow for customization of the picking process to better handle serial numbers.
  
  By addressing the configuration and strategy settings, you should be able to resolve the error and successfully perform combined picking with serial numbers in SAP EWM.