How To Fix /SCWM/RF_EN491 - Delivery quantity exceeded

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_EN -

• Message number: 491

• Message text: Delivery quantity exceeded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_EN491 - Delivery quantity exceeded ?

  The SAP error message /SCWM/RF_EN491 Delivery quantity exceeded typically occurs in the context of the SAP Extended Warehouse Management (EWM) system when the quantity being processed in a delivery exceeds the quantity that is available or allowed for that particular delivery. This can happen during various operations such as picking, packing, or shipping.
  Cause:
  
  Quantity Mismatch: The quantity being processed in the RF (Radio Frequency) device or during the transaction exceeds the quantity that is available in the delivery document.
  Delivery Document Issues: The delivery document may have been modified or updated, leading to discrepancies between the expected and actual quantities.
  Stock Availability: There may not be enough stock available in the warehouse to fulfill the requested quantity.
  Configuration Issues: There could be configuration settings in the EWM system that restrict the quantity that can be processed.
  
  Solution:
  
  Check Delivery Document: Verify the delivery document to ensure that the quantities are correct and that you are not trying to process more than what is available.
  Adjust Quantity: If you are using an RF device, ensure that you are entering the correct quantity that matches the delivery document.
  Stock Verification: Check the stock levels in the warehouse to confirm that the required quantity is available. If not, you may need to adjust the stock or the delivery.
  Review Configuration: If the issue persists, review the EWM configuration settings related to delivery processing to ensure that there are no restrictions that could be causing this error.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP EWM.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM that may help in troubleshooting, such as /SCWM/PRDI for processing deliveries.
  User Roles and Permissions: Ensure that the user has the necessary permissions to process the delivery and that there are no role-related restrictions.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.