How To Fix /SCWM/RF_EN490 - Quality inspection document inconsistency.Document header has no element

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_EN -

• Message number: 490

• Message text: Quality inspection document inconsistency.Document header has no element

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_EN490 - Quality inspection document inconsistency.Document header has no element ?

  The SAP error message /SCWM/RF_EN490 indicates an inconsistency in the quality inspection document, specifically that the document header does not have an associated element. This error typically arises in the context of SAP Extended Warehouse Management (EWM) when there are issues with the quality inspection process.
  Cause:
  
  Missing or Incomplete Data: The quality inspection document may not have been created correctly, leading to missing header information or associated elements.
  System Configuration Issues: There may be configuration issues in the EWM system that prevent the proper creation or linking of quality inspection documents.
  Data Consistency Issues: There could be inconsistencies in the database or issues with the data being processed, such as missing entries in related tables.
  User Authorization: The user may not have the necessary authorizations to access or create quality inspection documents.
  
  Solution:
  
  Check Document Creation: Verify that the quality inspection document was created correctly. Ensure that all required fields are filled out and that the document is complete.
  Review Configuration: Check the configuration settings in EWM related to quality management and inspection documents. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Perform a consistency check on the database to identify any missing or inconsistent data entries. This may involve checking related tables for the quality inspection documents.
  Recreate the Document: If the document is found to be incomplete or corrupted, consider deleting the problematic document and recreating it from scratch.
  User Authorization: Ensure that the user has the necessary permissions to create and manage quality inspection documents. Check the user roles and authorizations in the system.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Extended Warehouse Management and Quality Management for detailed information on quality inspection processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRDI for managing quality inspection documents.
  Support Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps taken to resolve it.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve the inconsistency in the quality inspection document.