How To Fix /SCWM/RF_EN317 - Serial number managed items cannot be handled

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_EN -

• Message number: 317

• Message text: Serial number managed items cannot be handled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_EN317 - Serial number managed items cannot be handled ?

  The SAP error message /SCWM/RF_EN317 indicates that there is an issue with handling serial number managed items in the SAP Extended Warehouse Management (EWM) system. This error typically arises when trying to process items that require serial number management but are not properly configured or are being handled incorrectly in the system.
  Cause:
  
  
  Serial Number Management Configuration: The item in question may not be properly configured for serial number management in the material master. This could include settings that do not allow for serial numbers to be assigned or tracked.
  
  
  Warehouse Process Type: The warehouse process type being used may not support serial number management for the specific operation being performed (e.g., picking, putaway).
  
  
  Item Status: The item may be in a status that does not allow for serial number handling, such as being blocked or in a non-usable state.
  
  
  Inconsistent Data: There may be inconsistencies in the data related to the serial numbers, such as missing or incorrect serial number assignments.
  
  
  User Authorization: The user may not have the necessary authorizations to handle serial number managed items.
  
  
  Solution:
  
  
  Check Material Master Settings: Verify that the material master for the item is correctly set up for serial number management. Ensure that the relevant fields for serial number management are properly configured.
  
  
  Review Warehouse Process Types: Ensure that the warehouse process type being used supports serial number management. If necessary, adjust the process type settings.
  
  
  Check Item Status: Review the status of the item in the system. If it is blocked or in a non-usable state, take the necessary steps to change its status.
  
  
  Validate Serial Number Data: Check the serial number data for the item to ensure that it is complete and consistent. This may involve checking the serial number assignments and ensuring they are correctly linked to the material.
  
  
  User Authorizations: Ensure that the user attempting to handle the serial number managed item has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling serial number managed items in EWM.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), LT03 (Create Transfer Order), and VL01N (Create Outbound Delivery) to help diagnose the issue.
  EWM Configuration: Review the EWM configuration settings related to serial number management to ensure they align with business processes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP EWM for further assistance.