How To Fix /SCWM/RF_DE385 - Cannot assign WO to user; PI creation cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_DE -

• Message number: 385

• Message text: Cannot assign WO to user; PI creation cancelled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_DE385 - Cannot assign WO to user; PI creation cancelled ?

  The SAP error message /SCWM/RF_DE385 Cannot assign WO to user; PI creation cancelled typically occurs in the context of SAP Extended Warehouse Management (EWM) when there is an issue with assigning a Work Order (WO) to a user for processing. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  User Assignment Issues: The user may not have the necessary authorizations or roles assigned to handle the specific Work Order.
  Work Order Status: The Work Order may be in a status that does not allow it to be assigned to a user (e.g., it might be completed, canceled, or in a locked state).
  Configuration Issues: There may be configuration settings in the system that prevent the assignment of Work Orders to users.
  User Profile Settings: The user profile may not be set up correctly to handle the specific type of Work Order.
  System Errors: There could be temporary system issues or inconsistencies in the database that are causing the error.
  
  Solutions:
  
  Check User Authorizations: Ensure that the user has the necessary roles and authorizations to work with the specific Work Order. This can be done by reviewing the user’s profile in the SAP system.
  Review Work Order Status: Check the status of the Work Order to ensure it is eligible for assignment. If it is in a non-assignable status, you may need to change its status or create a new Work Order.
  Configuration Review: Review the configuration settings related to Work Order assignment in the SAP EWM system. Ensure that the settings align with the business processes.
  User Profile Verification: Verify that the user profile is correctly set up to handle the type of Work Order being processed. This may involve checking user parameters or settings in the system.
  System Check: If the issue persists, consider checking for any system errors or inconsistencies. This may involve consulting with your SAP Basis team or performing a system restart if necessary.
  Consult Documentation: Refer to SAP documentation or support notes related to this specific error message for additional troubleshooting steps or patches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM that may help in troubleshooting, such as /SCWM/PRDI for processing inbound deliveries or /SCWM/WO for managing Work Orders.
  User Training: Ensure that users are adequately trained on the processes and requirements for handling Work Orders in SAP EWM.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.