How To Fix /SCWM/RF_DE138 - Number of serial numbers and quantity differs; not possible to save

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_DE -

• Message number: 138

• Message text: Number of serial numbers and quantity differs; not possible to save

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_DE138 - Number of serial numbers and quantity differs; not possible to save ?

  The SAP error message /SCWM/RF_DE138 indicates that there is a discrepancy between the number of serial numbers entered and the quantity of the items being processed in the system. This error typically occurs in the context of handling units, serial number management, or during the processing of goods movements in the SAP Extended Warehouse Management (EWM) module.
  Cause:
  
  Mismatch in Quantity: The quantity of items being processed does not match the number of serial numbers provided. For example, if you are trying to process 5 items but only provide 4 serial numbers, this error will occur.
  Incorrect Serial Number Entry: Serial numbers may have been entered incorrectly or not all serial numbers for the items have been recorded.
  System Configuration Issues: There may be configuration settings in the system that enforce strict checks on serial number management, leading to this error if the conditions are not met.
  
  Solution:
  
  Verify Serial Numbers: Check the serial numbers you have entered against the quantity of items. Ensure that the number of serial numbers matches the quantity of items being processed.
  Correct Quantity: If you have the correct number of serial numbers, ensure that the quantity of items being processed is also correct. Adjust the quantity if necessary.
  Re-enter Serial Numbers: If there was an error in entering the serial numbers, re-enter them correctly to match the quantity of items.
  Check for Duplicates: Ensure that there are no duplicate serial numbers being entered, as this can also lead to discrepancies.
  Review System Configuration: If the issue persists, review the configuration settings related to serial number management in SAP EWM. Consult with your SAP administrator or a functional consultant to ensure that the settings align with your business processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling serial numbers in EWM.
  Documentation: Refer to the SAP EWM documentation for detailed information on serial number management and handling unit processing.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM that may help in troubleshooting or processing serial numbers, such as /SCWM/PRDI for processing inbound deliveries or /SCWM/PRDO for outbound deliveries.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.