How To Fix /SCWM/QUI_WRKST040 - A count document exists that has not been decided

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/QUI_WRKST -

• Message number: 040

• Message text: A count document exists that has not been decided

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/QUI_WRKST040 - A count document exists that has not been decided ?

  The SAP error message /SCWM/QUI_WRKST040 indicates that there is a count document in the system that has not been finalized or decided upon. This typically occurs in the context of inventory management within the SAP Extended Warehouse Management (EWM) module, where physical inventory counts are conducted.
  Cause:
  The error arises when:
  
  A physical inventory count has been created but not yet confirmed or processed.
  There are pending actions related to the count document that need to be addressed before proceeding with other operations.
  The system is trying to perform an action that requires the count document to be either completed or canceled.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Count Document:
  
  Navigate to the inventory management or physical inventory area in SAP EWM.
  Look for the specific count document that is causing the issue. You can use transaction codes like /SCWM/PI to access physical inventory documents.
  
  
  
  Review the Status:
  
  Check the status of the count document. It should indicate whether it is open, confirmed, or canceled.
  If it is still open, you will need to either confirm the count or cancel it if it is no longer needed.
  
  
  
  Confirm the Count:
  
  If the count is valid and you want to proceed, confirm the count document. This typically involves entering the counted quantities and saving the document.
  After confirmation, the count document should be marked as completed, and the error should no longer occur.
  
  
  
  Cancel the Count:
  
  If the count document is not needed, you can cancel it. This will remove the pending status and allow you to proceed with other operations.
  
  
  
  Check for Related Documents:
  
  Ensure there are no other related documents or processes that might be causing the issue. Sometimes, other transactions may be dependent on the status of the count document.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  /SCWM/PI - Access Physical Inventory documents.
  /SCWM/PI_COUNT - To perform physical inventory counting.
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for Extended Warehouse Management for detailed procedures on handling physical inventory counts.
  
  
  
  User Roles:
  
  Ensure that you have the necessary authorizations to view and modify physical inventory documents.
  
  
  
  System Logs:
  
  Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  By following these steps, you should be able to resolve the error message /SCWM/QUI_WRKST040 and continue with your warehouse operations.